Hear from our happy customers.
For over 27 years, our family-owned business has been the go-to car dealership for thousands of customers in the Cuyahoga Falls and greater-Akron area.
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★★★★★
Exact vehicle I wanted and smooth paperwork
They had the vehicle I wanted, it was in excellent condition with low mileage, and the paperwork went smoothly. I appreciated the delivery of the vehicle.
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★★★★★
Exceptional out‑of‑state purchase experience
They went out of their way to make my out‑of‑state purchase easy. The entire staff was incredibly nice and took pride in their work, with vehicles detailed to perfection.
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★★★★★
Responsive even though I didn’t buy
Although I didn’t purchase a car, the dealer was very responsive, and I’ll gladly work with them in the future when they have a vehicle I’m interested in.
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★★★★★
Excellent sales person and follow‑up
The salesperson was excellent and the follow‑up was extremely good even though we didn’t agree on price.
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★★★★★
Worth the 10‑hour drive for a hassle‑free purchase
We drove 10 hours from Virginia Beach to buy a truck. The price we discussed was exactly what we paid, and they even paid more than what we owed on our trade. Everyone put us first, and we couldn’t be happier — if we could give 10 stars we would.
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★★★★★
Honest, caring and no‑pressure dealership
We were nervous at first, but Todd and John provided amazing customer service and sealed the deal. Everyone was patient and kind, and we love our new car. Make this your first stop!
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★★★★★
Great experience with helpful staff
Todd helped me from start to finish, sending photos and helping with shipping. He made my experience pleasant and stress free.
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★★★★★
Second purchase and still excellent
This was my second vehicle purchase from Don Sitts. Todd quickly answered all my questions, accommodated my schedule and was patient and professional. The vehicle selection is top notch and I felt no pressure at any point.
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★★★★★
Exceptional Tesla buying experience
Buying my 2024 Tesla Model Y here was outstanding. Ed and the team were professional, honest and knowledgeable, making the process smooth and transparent. The car was immaculate and fairly priced, and the customer service was exceptional.
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★★★★★
Great, easy experience
The staff were very easy to work with and provided great customer service throughout the purchase.
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★★★★★
Honest and professional service
Great customer service; my service rep Rob Shinko was great. Don Sitts is honest, fair and very professional in all they do.
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★★★★★
Seamless, stress‑free car buying with Todd
Todd made the entire process of finding my new vehicle seamless and stress free. He walked me through every step with patience, kindness and clarity. I love my new Hyundai and will recommend Don Sitts to anyone looking for a great car‑buying experience.
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★★★★★
Best experience with Nick
Nick was friendly, kind and knowledgeable. He genuinely cared about finding the perfect car for me. I highly recommend seeing Nick if you’re looking for a vehicle.
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★★★★★
Top‑tier service from Nick
Nick Kulich made our car‑buying experience smooth and easy with clear communication. He was honest and helpful, answering all my questions, and even set up Apple CarPlay before we left. We’ll absolutely be back to buy another car from Nick.
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★★★★★
Excellent care from John and Nick
John and Nick took excellent care of my wife and me, working the deal from start to finish with top‑class service and honest business practices.
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★★★★★
Stood by the extended warranty and my dream car
After buying my Corvette, the clutch went out. Thanks to my extended warranty, Don Sitts worked directly with the warranty company and repair shop to make sure my car was fixed to my satisfaction. I wouldn’t hesitate to purchase from them again.
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★★★★★
Many years of fantastic service and quality vehicles
Thanks to Darlene Matthew for many years of fantastic auto sales service. Don Sitts’ car selection and pricing keep me coming back. They have the best quality pre‑owned vehicles anywhere, and I’m loving my Audi.
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★★★★★
Great service for car work and purchasing
We love Don Sitts for both car work and purchasing. The service team has great customer service and clearly explains what’s going on with our vehicles. The sales team is knowledgeable and found the perfect vehicle for our lifestyle. Thank you for the great experiences you’ve provided for our family.
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★★★★★
Excellent place to buy and service a car
This is an excellent place to buy a car and to have one serviced. You can’t go wrong here!
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★★★★★
Unmatched commitment to customers
The commitment Don Sitts Auto has to their customers is unmatched. The Sitts family and their employees go far above and beyond daily. Rob in Service and the team saved me thousands of dollars working with the manufacturer — something that wasn’t their responsibility. I’m so thankful and blessed.
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★★★★★
Great people and fastest in/out experience
Don Sitts is the place to buy a car! Great people, the fastest in‑and‑out ever, and best of all, no awkward moments. Can’t wait to pick up my new car. Thanks, Mike and Don!
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★★★★★
GM went out of his way to make things right
Even though I didn’t make a purchase, General Manager Ed reached out and went out of his way to make sure I had a pleasant experience. I’ll continue to check their inventory in the future. Thanks, Ed!
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★★★★★
Made selling my mom’s car easy and comforting
I was referred by a family friend when looking to sell my mom’s car. She has dementia and I knew it would be hard. Don and the team made it so much easier than I expected. They were welcoming, friendly and comforting — I couldn’t have asked for a better experience!
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★★★★★
Friendly and competent team
We worked with Todd in sales and Terry in finance. Wow! They are great. We left with another van and were introduced to Mr. Sitts. All were cordial and very competent. Highly recommend them.
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★★★★★
Great people and integrity
Great people, great service, great everything. Honesty, integrity and loyalty — that’s what you get at Don Sitts.
